PACS, 영상의학과를 넘어 원내 영상 공유 솔루션으로! 일본 쿠루메대학병원의 특별한 PACS 활용 사례를 살펴봅니다.

2015-12-18

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진료과 간 영상 공유 목적으로 INFINITT PACS 사용   

INFINITT PACS를 선택한 결정적인 이유 … ‘스피드’와 ‘한 화면에서 모든 것이 가능한 점’

새로 설립된 초음파 진단센터에서 INFINITT Cardiology PACS를 도입… 

‘뛰어난 성능’과 ‘멀티프레임 영상 조회’로 월 2,000여건의 초음파 검사 조회 및 관리 

 


 

일본 쿠루메대학병원은 1,000여 병상을 보유한 치쿠고 지구의 지역 거점 병원으로 ‘훌륭한 임상의 육성’이라는 목표로 설립된 이래 유수한 의사를 배출했습니다. 지역 내 응급 의료의 중추적인 역할을 담당하는 병원으로서 최첨단 시설의 응급 센터를 보유하고 있으며, 일본 내 최초로 격납고 및 급유 장치를 갖춘 헬리포트를 옥상에 설치했습니다. 또한 응급 의료 전용 헬기인 닥터 헬기를 보유하고 있으며 연간 운항 건수는 500여 건에 달합니다. 

쿠루메대학병원은 2015년 3월부터 INFINITT PACS를 사용하고 있는데요. 올해 6월 설립된 초음파 진단 센터에서도 INFINITT PACS를 판독용으로 사용하고 있습니다. 쿠루메대학의학부 방사선의학과의 아베 토우시(Dr. Abe Toshi, 安陪等思) 교수님과 초음파 진단 센터에서 검사 및 판독을 담당하는 소화기내과의 쿠로마츠 료코(Dr. Kuromatsu Ryoko, 黒松亮子) 교수님, 그리고 쿠루메대학본부 사무국 정보시스템실의 나카무라 테루마사(Nakamura Terumasa, 中村輝正) 씨에게 INFINITT PACS를 선택하게 이유와 어떤 사용 이점이 있는지에 대해 자세히 들어봤습니다. 


 

‘보고 싶은 곳을 바로 표시하는 스피드’ - INFINITT PACS를 선택한 결정적인 이유 

아베 토우시 교수님은 쿠루메대학병원의 장점으로 진료과 간 낮은 장벽과 긴밀한 연계를 바탕으로 한 원활한 팀 의료 체계를 꼽았는데요. 2015년 3월, 쿠루메대학병원은 각 진료과가 임상 영상과 데이터를 서로 원활하게 공유할 수 있도록 INFINITT PACS를 도입하기로 결정했습니다. INFINITT PACS를 선택한 결정적인 이유는, 영상이 표시되기까지 걸리는 시간이 타사 제품에 비해 짧기 때문이었다고 하는데요. 쿠루메대학병원은 여러 업체 PACS의 영상 로딩 속도를 측정하는 테스트를 실시했습니다. 당시 원내에 있던 Window XP 클라이언트 PC 1,500여 대에PACS 를 연결해 영상 로딩 속도를 측정했습니다. 테스트를 진행했던 나카무라 테루마사 씨는 “그 중 INFINITT PACS가 가장 빨리 정보를 화면에 표시했다”고 말했습니다. 아베 토우시 교수님은 “보고 싶은 곳을 바로 표시해주는 것이 가장 매력적이었다”고 평가했습니다. 다른 업체의 PACS는 1,000장의 CT 영상 중 첫 번째 영상부터 순차적으로 표시하지만, INFINITT PACS는 사용자가 스크롤 해 보고 싶은 영상으로 바로 뛰어넘어 해당 영상부터 로딩합니다.                                                                                                                                                                                                                                                                                                                                                                            

한 화면에서 모든 것이 가능한 INFINITT PACS

아베 토우시 교수님과 나카무라 테루마사씨는 INFINITT PACS를 선택한 두 번째 이유로 한 화면에서 3D 영상을 간단히 제작할 수 있는 점을 꼽았습니다. MIP나 MPR 3D 이미지를 제작하려면 타 업체의 PACS에서는 또 다른 화면을 열어야 하지만, INFINITT PACS에서는 한 화면 안에서CT 영상을 확인할 수 있을 뿐만 아니라 3D 이미지도 제작할 수 있습니다. 아베 토우시 교수님은 “의무 기록이 전자화되어 여러 화면을 열어야 하는데, 이때 무엇이 어디에 있는지 찾기 어렵다. 하지만 INFINITT PACS에서는 한 화면에서 여러 정보와 동영상을 모두 확인할 수 있어 사용하기 편리하다”며 “이 때문에 INFINITT PACS가 고기능, 고성능 제품이라는 인상을 준다”고 말했습니다.

 

사용 목적에 따라 두 가지 PACS 사용 

쿠루메대학병원은 GE社의 PACS와 인피니트의 PACS, 두 가지 PACS를 사용하고 있습니다. GE社의 PACS는 원본 데이터를 저장하는 영상의학과의 판독용 단말로 사용합니다. 인피니트의 PACS는 진료과 간 영상을 공유할 목적으로 사용하는데요. 아베 토우시 교수님은 “한 병원에서 하나의 PACS를 사용하는 것이 일반적이지만 두 가지의 다른 PACS를 동시에 운영하는 것이 의외로 좋았다.”고 말했습니다. 영상의학과와 임상과에서 PACS를 사용하는 방식과 목적이 다르므로  이에 따라 최적의 PACS를 사용하는 것이 적절하기 때문이죠. 아베 토우시 교수님은 “임상의도 높은 퀄리티의 PACS를 필요로 하는데 INFINITT PACS는 임상과에서 기대하는 수준 이상의 품질과 성능을 제공한다”고 덧붙였습니다.

 

단기간에 순조롭게 마무리된 데이터 마이그레이션

INFINITT PACS를 도입하기로 한 후 나카무라 테루마사 씨가 우려한 점이 있었는데요. 바로 데이터 마이그레이션이었습니다. 당시에 사용하고 있던 서버는 lease 계약으로 임대한 서버였는데요. 계약 종료 일까지 얼마 남지 않은 긴박한 상황이었습니다. 만약 그전까지 마이그레이션이 완료되지 않으면 INFINITT PACS를 도입할 수 없는 상황에 이를 수 있었습니다. 마이그레이션 할 데이터의 양은 6~7년 치로 30TB에 달했는데요. 우려했던 것과 달리 인피니트가 개발한 마이그레이션 툴을 사용한 덕분에 4개월 만에 마이그레이션을 마무리해 계획한 시기에 INFINITT PACS를 Go-Live 할 수 있었습니다. 일반적으로 마이그레이션을 할 때 타 PACS에서 데이터를 검색해 조건에 매치되는 데이터를 추출하는데, 이번 마이그레이션의 경우 이동할 데이터를 CSV로 제공받았습니다. 그리고 인피니트의 전용 마이그레이션 툴을 사용해 데이터를 일일이 검색하는 수고를 덜 수 있었습니다.

  

많은 양의 영상을 원 내외에서 원활하게 조회할 수 있는 ULite

내년 1월부터 쿠루메대학병원은 다른 병원에서 촬영한 영상을 인피니트의 뷰어, ULite에서 조회할 계획이라고 하는데요. ULite의 도입 목적에 대해 아베 토우시 교수님은 “내과 혹은 외과 의사가 한 장 정도의 영상을 원내 동료나 상사에게 확인 요청할 때는 핸드폰으로 간단히 찍어 보내면 된다. 하지만 우리 병원은 충분한 데이터를 근거로 한 정확한 진단을 목표로 하므로 언제 어디서든 대량의 영상을 조회할 수 있는 시스템이 필요하다.”고 말했습니다.

일반적으로 1,000여 장의 영상은 전송하는 데 큰 어려움이 없습니다. 문제는 쿠루메대학병원과 같은 대형병원이 다루는 영상 분량은 3,000장을 훨씬 넘는다는 것이죠. 인피니트의 ULite는 이러한 많은 양의 영상을 병원 내부는 물론 외부에서도 원활하게 조회할 수 있습니다. 또한 ULite는 철저한 보안 기능을 제공하는데요. 임시 ID와 PW를 배포해 제한된 인원만 데이터를 조회할 수 있습니다. 그리고 일정 기간이 지나면 데이터가 삭제되며 별도 서버에 저장된 영상만 조회할 수 있습니다.

 

월 2,000건의 초음파 검사를 소화하기 위해 필요한 PACS의 조건 – ‘뛰어난 성능’과 ‘멀티프레임 영상 조회’

쿠루메대학병원은 그동안 초음파 검사를 진료과 별로 시행해왔는데요. 복부는 소화기내과 센터에서, 유방 초음파는 유방외과에서, 그리고 순환기는 생리검사실에서 임상검사기사가 각각 촬영했습니다. 그러다 보니 장비가 요일에 따라 사용하지 않는 날이 있어 효율성이 떨어졌죠. 그러던 중 올해 6월, 임상검사기사와 장비가 한 곳으로 통합된 초음파 진단센터가 설립되었습니다.

현재 초음파 진단센터에는 임상검사기사 10명과 순환기, 유선, 복부, 영상의학과 의사가 교대로 근무하고 있습니다. 검사 영역은 순환기, 유선, 복부, 경추, 간장, 소아 순환기 등으로 월 2,000여 건의 검사를 시행하고 있습니다. 장비로는 순환기 전용 장비가 4대, 복부, 유선, 경추 전용 장비가 7대, 치료실 장비 1대가 있습니다. 소화기내과에서 간장질환을 전문으로 하는 쿠로마츠 료코 교수는 “이전보다 환자의 대기 시간이 크게 단축되었다”고 말했습니다.

쿠로마츠 료쿄 교수는 초음파 진단센터에서 사용할 PACS를 선정할 때 두 가지 조건을 고려했는데요. 첫 번째 조건은 리포트를 작성하는 곳과 진찰의가 리포트를 조회하는 곳에서 성능이 모두 뛰어난가였습니다. 이를 위해 초음파 진단센터에서도 각 업체의 제품을 모아 성능을 테스트했습니다. 두 번째 조건은 30~40초가량의 Doppler Echo, 조영 Echo 동영상을 조회할 수 있는가였는데요. 하지만 멀티프레임 영상을 조회할 수 있는 PACS를 찾기가 쉽지 않았습니다. 그때 쿠로마츠 료코 교수가 찾아낸 제품이 바로 INFINITT PACS였는데요. INFINITT PACS는 동영상을 재생할 수 있을 뿐 아니라 CT · MRI 영상과 비교하여 조회할 수 있습니다. 이 점이INFINITT PACS 을 도입하게 된 결정적인 이유였습니다. 쿠로마츠 료코 교수는 “예를 들어 간암으로 의심되는 환자에게 어느 부위가 문제인지 설명할 때 CT · MRI 영상 및 초음파 검사 결과와 함께 여러 정지 영상과 동영상을 보여주면 설명하기가 쉽다”고 말했습니다.

 

 

생리검사에도 강한 INFINITT PACS 

INFINITT PACS는 영상의학과에서뿐만 아니라 내시경 검사나 심전도 검사 등의 생리검사의 판독과 리포트 작성에도 폭넓게 사용되고 있습니다. 이처럼 INFINITT PACS의 사용 범위가 넓은 이유는 의료기관 내 ‘데이터 통합 관리’를 염두 해 개발되었기 때문입니다.

 

두 가지 리포트 솔루션의 장점을 살려 증례별로 구분해 리포트 작성

쿠루메대학병원 초음파 진단센터에서는 파일 메이커와 INFINITT Cardiology PACS에서 제공하는 Report 솔루션, 두 가지 리포트 솔루션을 사용합니다. 예를 들어 수치를 측정해 통계치를 획득해야 하는 순환기 Echo의 경우에는 파일 메이커를 사용해 SR 연동으로 계측된 수치를 리포트에 반영합니다. 이를 통해 리포트 작성 시간과 실수를 줄일 수 있습니다. 

반면 인피니트의 Report 솔루션은 혈관 내 병변과 유선이나 경추부 혈관 등의 스키마(schema)를 그리는 기능이 뛰어난 데요. 초음파 진단센터에서는 두 제품의 서로 다른 장점을 고려해 각 영역의 Echo에 적절한 리포트 포맷을 할당합니다. 쿠로마츠 료쿄 교수는 “두 가지 리포트 솔루션을 사용하는 것이 처음이라 걱정했지만, Go-Live 이후에 별문제 없이 안정적으로 사용하고 있다. EMR 연동도 잘되었고 두 솔루션을 순조롭게 운영하고 있다”고 평가했습니다. 솔루션을 처음 운영하기 시작했을 때 인피니트 직원이 사용 방법을 상세하게 설명해주었다고 하는데요. 인피니트는 체계적인 고객 서비스를 제공하며 원격 지원도 실시간으로 제공합니다.

 

All-in-one INFINITT Cardiology PACS

INFINITT Cardiology PACS는 순환기 영역의 Echo 검사 동영상을 중점적으로 관리할 수 있는 웹 기반 PACS입니다. INFINITT Cardiology PACS에서 CT, MRI 영상을 조회하는 동시에 Echo 동영상을 확인할 수 있습니다. 또한 검사 전에 과거 영상을 확인할 수 있고, 동영상 캡처 영상을 리포트에 첨부할 수 있습니다. 쿠로마츠 료코 교수는 “INFINITT Cardiology PACS를 도입한 후로 동영상을 리포트에 첨부할 수 있어 편리하다. 리포트 작성 시간 또한 단축되어 전반적으로 만족한다.”고 평가했습니다.

 

증가하는 초음파 검사, INFINITT PACS로 업무 효율성 향상 기대

최근에는 신체 표면이나 정형외과 검사에도 초음파가 사용되는데요. 쿠루메대학병원 초음파 진단센터에서도 초음파 검사 영역을 넓혀나갈 계획이라고 합니다. 예를 들어 쿠루메대학병원 소화기내과에서 하루 동안 시행하는 30여 건의 초음파 검사 중 80~90%는 간 질환 검사인데요. 지금까지는 당뇨병 등을 비롯한 간 질환의 발병 원인을 파악하는 것이 어려웠습니다. 쿠루메대학병원은 이러한 발병 원인을 파악하는데 초음파 검사를 적극적으로 활용할 계획입니다.

CT, MRI 검사는 여전히 많이 사용되는 영상 진단 검사이지만 검사 진행 시 여러 가지 어려운 점이 있습니다. 가장 먼저 CT 검사는 방사선 피폭의 위험이 높습니다. 고령 환자의 경우 검사하는 동안 장시간 숨을 참아야 하는 등 여러 어려움을 겪습니다. 최근 신장 질환 환자와 pacemaker 등 심장 박동 보조 기구를 착용한 환자가 늘어나고 있는 점과 촬영 가능한 장비 수에 한계가 있다는 점도 CT, MRI 검사를 시행하는 데 어려운 점으로 꼽힙니다. 나카무라 테루마사 씨는 “앞으로 초음파 검사를 점차 확대할 계획인데 늘어나는 검사만큼 업무를 효율적으로 진행할 수 있느냐가 문제다. 하지만 검사 시간은 한정되어 있으므로 결국 리포트 작성 시간을 줄여야 한다. 앞으로 해결해야 할 문제가 리포트 작성 시간을 단축해 나가는 것이다”고 말했습니다.

 

 



 

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INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

INFINITT uses Clicky* web analytics to log and analyze the traffic to our website. A unique ID tracking cookie is used for the legitimate purpose of identifying unique visitors. The following information are collected:

  • URL & title of pages viewed
  • URL & title of any links that are clicked on pages viewed
  • Referrer
  • Browser language
  • Screen resolution
  • x/y coordinates of mouse events
  • Unique ID tracking cookie (UID)
  • IP Address
  • Custom data**
  • *Clicky’s privacy policy here
  • **Custom data details here

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MALGUM
CO., Ltd.

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • ISO 27701:2019

ISO 27701:2019 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for ISO 27701:2019 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Yujin Jeong

Marketing Communications

02-2194-6961

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on on April 3, 2019
*You can check the previous version of our privacy policyhere

I have read and agreed to the privacy policy.

닫기

Contact Us

We will get back to you as soon as possible.

INFINITT Healthcare (“INFINITT” or “we”) strictly abides by all domestic and overseas privacy legislations including information network laws (for encouraging use of information network and protecting the information), privacy laws, HIPAA (Health Insurance Portability and Accountability Act), GDPR (General Data Protection Regulation), etc. This is an overview of how INFINITT collects, uses, discloses and disposes personally identifiable information of visitors (“users” or “you”) of our website. We ask you to agree to our Privacy Policy and Terms & Conditions by checking “I have read and agreed to the privacy policy.” (in the Contact Us page or inquiry pop-ups). The information we collect upon your approval will be used for the management of INFINITT website. You are not to provide the personal information we request, but please note that if you choose not to, your access to services provided by INFINITT can be limited.

 

 

Collection of Personal Information

 

INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.

The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:

  • Contact Us
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Case Study
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number
    Optional: Solution/Service of Interest, Comments
  • Exhibition
    Required(*): Full Name, Facility/Company, Country, Email Address, Phone Number, Attending Exhibition, Date of Preference
    Optional: Solution/Service of Interest, Comments  

 

The following information are automatically collected from users and anonymized for any user-specific or device-specific data:

  • IP Address*, Cookies**, Records of Service Usage***, Records of Misuse, Device Information, ADID and IDFA information automatically collected from service usage.
    *IP(Internet Protocol) Address is online address information assigned to each PC or device using the internet.
    **Cookies are very small-sized text files saved in the user’s PC at the point of website access through a web browser. Next time the user accesses the website, the website server reads these cookie files and provides the same service settings as before. The user can choose to allow automatic cookie saves, to check each time a cookie is saved, or to reject cookie saves entirely. Please note that rejecting cookie saves could result in your inconvenience.
    ***Records of Service Usage are logs of: date of access, list of services used, and any normal/abnormal logs generated during usage.  

 

INFINITT uses Clicky* web analytics to log and analyze the traffic to our website. A unique ID tracking cookie is used for the legitimate purpose of identifying unique visitors. The following information are collected:

  • URL & title of pages viewed
  • URL & title of any links that are clicked on pages viewed
  • Referrer
  • Browser language
  • Screen resolution
  • x/y coordinates of mouse events
  • Unique ID tracking cookie (UID)
  • IP Address
  • Custom data**
  • *Clicky’s privacy policy here
  • **Custom data details here

 

 

Use of Personal Information

 

INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.

  • We may announce the release of new products, software updates and corporate news using the collected information.
  • We may develop, manage, provide and improve our products, services, contents and advertisements, and also prevent loss and fraud using the collected information.
  • We may identify individual users and/or appropriate services for users using the collected information.
  • We may notify important changes made to policy statements or terms and conditions using the collected information.
  • We may use the collected information for internal use such as audit, data analysis and research for the purpose of improving INFINITT products and services. All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

All the information collected will only be used for purposes set out by this Privacy Policy. For purposes outside of this Policy, we will ask for your consent in advance.

 

 

Disclosure of Personal Information

 

For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.

 

For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.

  • Partnership: we may share your personal information with strategic partners for the provision of better INFINITT services. In such cases, we will notify you individually in advance of the following information: name of the partner company, items of personal information to be disclosed, purpose of the disclosure, period of retention, and privacy protection procedures. We will never disclose any information without your consent, and we will also notify you of any changes to or termination of the partnership. Once the partnership is terminated, we will dispose of your personal information unless you agree to its retention. Even if you agree to its retention, you may withdraw your consent at anytime.
  • Subcontracting: we may subcontract the handling of your personal information for smoother business operations and provision of better services. In such cases, we will notify you in advance of the following information: name of the subcontractor, scope of personal information to be disclosed, and purpose, period and process of subcontracting.
  • Sales, M&A: in case the rights and obligations of INFINITT service provider is succeeded or transferred, we will notify you in advance and grant you the right to choose whether or not to withdraw your consent to INFINITT’s use of personal information.

 

For the following cases, we may disclose your personal information without your consent.

① When you already agreed to disclosure of your personal information.

② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.

③ When we anonymize personal information for statistics, academic or market research purposes.

④ When by law, legal process and/or governmental authorities for investigative purposes.

 

 

Whom we disclose your information to

 

INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.

 

To Whom

Purpose

Information to be disclosed

Period of Retention & Use

INFINITT Healthcare Co., Ltd.

Service

provision

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments

Until the cancellation of your membership or the termination of subcontract

MALGUM
CO., Ltd.

System development and operation

Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics

 

 

The Rights of Users & Legal Representatives

 

Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.

 

If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.

 

By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.

 

 

Management of Personal Information

 

Period of retention & use

By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.

  • We will keep minimum information and usage history for the period set by law such as the commercial law, for cases where retention of personal information is.
  • We will keep your personal information for cases where we announced the retention period in advance and/or where we obtained your consent to retention.
  • For the following cases, we may keep your information for the specified period:

① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)

② Records on website visits: 3 months (Protection of Communications Secrets Act)

③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)

④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)

⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year

 

Disposal

By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.

 

 

Policy Changes

 

INFINITT may update its Privacy Policy from time to time. However, we do not reduce your rights stated in this Privacy Policy without your explicit consent. Any changes made to the Privacy Policy will be updated on this page.

 

 

Information Security Measures

 

INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.

  • ISO/IEC 27001:2013

Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.

INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.

  • HIPAA

HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.

  • ISO 27701:2019

ISO 27701:2019 is an international management system standard for managing personal information.

In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for ISO 27701:2019 in 2018 and has been qualified ever since.

 

 

Contact Us

 

If you have any questions or concerns regarding this Privacy Policy or INFINITT’s privacy practices, please contact us at:

 

Privacy Practice Manager

Sangwook Choi (CISO)

R&D

02-2194-1600

privacy@infinitt.com

Website Manager

Yujin Jeong

Marketing Communications

02-2194-6961

privacy@infinitt.com

 

For additional counselling on infringement of personal information, please contact the following organizations:

  • Personal Information Dispute Mediation Committee
    www.kopico.go.kr / 118 (without national code)
  • Personal Information Protection Commission
    www.pipc.go.kr / 118 (without national code)
  • Forensic Science Investigation Department, Supreme Prosecutors’ Office
    www.spo.go.kr / 02-3480-3571
  • Cyber Bureau, National Police Agency
    http://cyberbureau.police.go.kr / 182 (without national code)

 

 

Last updated on on April 3, 2019
*You can check the previous version of our privacy policyhere

I have read and agreed to the privacy policy.

닫기