INFINITT collects the following information in order to provide the most appropriate and convenient services to our users.
The following information are collected from sales inquiries, product searches and exhibition scheduling, etc:
The following information are automatically collected from users and anonymized for any user-specific or device-specific data:
INFINITT uses Clicky* web analytics to log and analyze the traffic to our website. A unique ID tracking cookie is used for the legitimate purpose of identifying unique visitors. The following information are collected:
INFINITT uses the collected information to provide, maintain and improve our services, to develop new services, and to protect INFINITT and our users.
For disclosure of personal information to third parties, INFINITT will ask for your consent in advance and notify you individually of the following: to whom the information is disclosed, their key businesses, specific items of information to be disclosed, and purpose of the disclosure.
For the following cases, we may disclose your personal information upon obtaining your consent through a legitimate process.
For the following cases, we may disclose your personal information without your consent.
① When you already agreed to disclosure of your personal information.
② When you caused psychological and/or material damages to others in using INFINITT services, and there is strong enough evidence to mandate the disclosure of your personal information to enforce subsequent legal actions.
③ When we anonymize personal information for statistics, academic or market research purposes.
④ When required by law, legal process and/or governmental authorities for investigative purposes.
INFINITT may disclose your personal information to domestic and overseas branches, affiliates and partners for the provision of better INFINITT services.
Information to be disclosed
Period of Retention & Use
INFINITT Healthcare Co., Ltd.
Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments
Until the cancellation of your membership or the termination of subcontract
System development and operation
Full Name, Facility/Company, Country, Email Address, Phone Number, Solution/Service of Interest, Attending Exhibition, Date of Preference, Comments, IP Address, Cookies, Date of Consent, Date of Access, Period of Service Usage, Records of Service Usage, Records of Misuse, Statistics
Users and their legal representatives may request through email or in writing to access or modify personal information and to withdraw consent to the collection and use of personal information.
If you request to correct an error in your collected personal information, we will not use or disclose your information until the correction has been made. If we have already disclosed inaccurate personal information to third parties, we will notify them as soon as the correction has been made. In response to a request for disposal of information, we will handle your personal information as stipulated in the “Period of retention & use” and make sure that it is not accessed or used for any other purposes.
By rule, we do not collect personal information of children under the age of 14 for whom we need consent from their legal representatives. If personal information of children under the age of 14 has been collected, their legal representatives have the rights to access, modify, or withdraw the consent to the collection and use of their information.
By rule, INFINITT will dispose of your personal information when you request for the disposal or once the purpose of collection and usage has been fulfilled. But when there is a need for retention due to internal policies and/or subordinate legislation, we will keep your information for the period specified in the legislation.
① Records on sales/product inquiries or searches, withdrawal from contracts/subcontracts, customer complaints or dispute handling: 5 years (Consumer Protection in E-commerce)
② Records on website visits: 3 months (Protection of Communications Secrets Act)
③ Records on customer complaints or dispute handlings: 3 years (Consumer Protection in E-commerce)
④ To prevent user activities based on impure motives and to secure evidential materials in case of disputes: 3 months temporary retention (from the day of consent withdrawal)
⑤ Evidential records for a violation of internal policies (i.e. Illegal usage history): 1 year
By rule, INFINITT will dispose of your personal information once the purpose of collection and usage as well as the legal and business needs have been fulfilled. Paper documents containing personal information will be completely shredded. Electronic documents containing personal information will be destroyed to a point where it is impossible to technically restore the file.
INFINITT strives to provide services that you can trust and rely on. We promise to commit to the protection of your information.
Published by the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC), ISO/IEC 27001 is the highest international standard for assessing information security management.
INFINITT received the certification for ISO/IEC 27001 in 2016 and has been qualified ever since.
HIPAA is an act enacted to strengthen privacy, security, and reliability of health information in the United States. INFINITT adheres to all of HIPAA requirements from the early stages of product design.
ISO 27701:2019 is an international management system standard for managing personal information.
In efforts to comply with GDPR and to effectively manage and protect personal information, INFINITT received the certification for ISO 27701:2019 in 2018 and has been qualified ever since.
Privacy Practice Manager
Sangwook Choi (CISO)
Brand Management Team
For additional counselling on infringement of personal information, please contact the following organizations:
Last updated on April 3, 2019